This process allows members or staff to place a hold on a toy.
Can’t place a toy on hold if it is a Hire Toy or a Duty Toy.
So, if the toy has the setting Reservation Toy = Yes, then the Hold button in member login will not be visible, see below screen shot.
To activate holds Go To Home - Settings by changing the below settings. If the value is Yes, please use capital Y then lowercase e and s.
Settings – Home > Settings
To activate holds for Click and Collect, set the following 2 settings
Toy_holds = Yes switch on toy holds function
Mem_toy_holds_off = No to activate members
Toy_hold_fee = fee for toy hold
Toy_hold_period = number of days the toy will remain in toy hold wait area
unpaid_holds_in_loans = Toy Holds are listed in Loans page if they haven't been paid for.
Holds Page Status Types
PENDING = Hold not yet paid for
ACTIVE = Hold paid but not yet ready for collection
READY = Hold ready for collection
LOANED = Hold process complete
EXPIRED = Toy has not been collected within Toy_hold_period
Email Templates – Home > Templates
hold_return – manual email (press button) sent when admin wants to notify the current loan member that a hold has been placed
hold_ready – manual email (press button) sent when admin wants to email hold member that their toy is ready for collection and how long it will be available for
Holds Process - Version 1
Holds Process Version 2