Pop-up message says: “To secure your hold please pay $5 per toy. Total amount due is shown on the My Library page and payment methods are detailed on the Home page. We will email you once your toy is ready for collection.”
Staff places toy hold via Holds page. Select toy number on Toy Detail page and Member number on Member Detail page (these numbers will show in Admin shortcuts row second from top of page) then click aqua Holds button on shortcut row.
In both cases, Admin Holds page Hold detail will show PENDING, Paid = No
If toy on loan, Staff hits Send Email Reminder button on Holds > Toy Detail page to email current borrower to let them know no renewals possible (hold_return). Hold status auto changes to ACTIVE
When toy is returned, Mibase alert tells staff to put toy aside.
Pop-up message says: “There is a hold on this toy. Please put aside, change Hold Status to **READY**, and send email.”
In both cases, staff puts toy aside and changes Status from ACTIVE to READY.
Sending email sets notify_date to today and expire date to date calculated by ‘notify_date + toy_hold_period’.
• If toy is not collected by expire date then Status auto changes to EXPIRED and toy can be put back on shelf.
• If toy on loan, Status can’t be set to READY
• Toys with Holds can’t be loaned to another member or renewed.
Pop-up message says: “There is a hold on this toy and it cannot be borrowed. Please put aside, change Hold Status to **READY** and send email.”